Cannot Send Mail to Both Users and Distribution Groups By Using the Active Directory Users and Computers Utility (821134)



The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange 2000 Server
  • Microsoft Exchange Server 5.5
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition



SYMPTOMS

When you try to send an e-mail message to both distribution groups and user accounts by using the Active Directory Users and Computers utility (you select users and distribution groups, right-click a selected object, and then click Send Mail), one object type (either the users or the distribution groups) that you selected does not appear in the To: field of the e-mail message.

CAUSE

This behavior occurs when you select a combination of both user and distribution group objects in the Active Directory Users and Computers utility.

If you select only one type of object (for example, only distribution groups), those objects appear in the To: field of the e-mail message, as you expect.

WORKAROUND

To work around this issue, send the e-mail message to only one object type. For example, send one e-mail message to all the users you want to contact, and then send an additional e-mail message to the distribution groups that you want to contact.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows Server 2003 and Microsoft Windows 2000 Server.

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbpending kbBug kbprb KB821134 kbAudITPRO