RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
02-Jun-2003 12:49 5.0.2195.6738 42.256 Basesrv.dll
17-Jan-2003 07:06 5.0.2195.6656 236.304 Cmd.exe
02-Jun-2003 12:49 5.0.2195.6660 233.232 Gdi32.dll
02-Jun-2003 12:49 5.0.2195.6751 333.072 Msgina.dll
07-Apr-2003 20:54 5.0.2195.6701 90.232 Rdpwd.sys
29-May-2003 14:22 5.0.2195.6748 4.576.256 Sp3res.dll
02-Jun-2003 12:49 5.0.2195.6688 403.216 User32.dll
02-Jun-2003 12:49 5.0.2195.6745 385.808 Userenv.dll
02-Jun-2003 12:26 5.0.2195.6751 1.628.816 Win32k.sys
29-May-2003 14:25 5.0.2195.6750 181.520 Winlogon.exe