You receive an "Invalid product key" error message when you install Office 2000 (820940)



The information in this article applies to:

  • Microsoft Office 2000

SYMPTOMS

When you try to install Microsoft Office 2000, you receive the following error message:
Invalid product key.

CAUSE

This behavior may occur if the Product Key and Part Number you are using are a mix of OEM and Retail codes.

RESOLUTION

To resolve this behavior, contact the vendor where you purchased Office 2000 and request a new Product Key or new media.

STATUS

This behavior is by design.

Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbtshoot kbsetup kberrmsg kbprb KB820940 kbAudEndUser