An additional blank line appears before the reply signature in Outlook 2003 (820871)
The information in this article applies to:
- Microsoft Office Outlook 2003
SYMPTOMSWhen you reply to an e-mail message in Outlook 2003, an
additional blank line may appear before your reply signature.CAUSEThis problem occurs if one of the following conditions are
true:
- You used Rich Text Format (RTF) as your message format when
you created your reply signature.
-or- - You used HTML as your message format when you replied to
an e-mail message.
-or- - You replied to an e-mail message that was in HTML
format.
WORKAROUNDTo work around this problem, change your message format to
HTML and create a new reply signature. To change your message format
to HTML, follow these steps:
- Start Outlook 2003.
- On the Tools menu, click
Options.
- On the Mail Format tab, change the
Use Microsoft Word to edit e-mail messages box to
HTML, and then click Apply.
To create a new reply signature, follow these steps:
- On the Mail Format tab, click
Signatures.
- In the Create Signature dialog box, click
New.
- In the Enter a name for your new signature
box, type a name for your new reply signature, and then click
Next.
- In the Signature text box, type the reply
signature that you want, and then click Finish.
- Click OK to close the Create
Signature dialog box.
- Change the Signature for replies and
forwards box to the reply signature that you created in steps 1
through 5.
- Click OK to close the
Options dialog box.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.MORE INFORMATION For more information about signatures, click
Microsoft Outlook Help on the Help menu, type
signatures in the Office Assistant or the Answer Wizard,
and then click Search to view the topic.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
|---|
| Keywords: | kbprb kbemail kbpending KB820871 kbAudEndUser |
|---|
|