Items that are contained in a deleted folder may still appear in a search folder in Outlook 2003 (820869)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you view a search folder in Outlook 2003, items that are contained in a deleted folder may still appear.

CAUSE

This problem may occur if the search folder searches all folders except for the Deleted Items folder for the type of items that are specified in the search folder. The only exception to this is that the search folder will search any sub-folder in the Deleted Items folder.

Note When you delete a folder, the folder becomes a sub-folder of the Deleted Items folder.

WORKAROUND

To work around this problem, delete the sub-folder in the Deleted Items folder before you view your search folder. To do this, follow these steps:
  1. Start Microsoft Outlook.
  2. If the Folder List does not appear, click the View menu, and then click Navigation Pane.
  3. On the Navigation Pane, click Folder List.
  4. Expand the Deleted Items folder.
  5. Right-click the sub-folder, and then click Delete foldername.
  6. Click Yes when you receive the following message: Are you sure you want to permanently delete all the items and subfolders in the "foldername" folder?

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb KB820869 kbAudEndUser
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