Movie Does Not Play in PowerPoint Viewer or Gives Error Message in PowerPoint 2003 (820705)
The information in this article applies to:
- Microsoft Office PowerPoint 2003
SYMPTOMSWhen you try to play a movie in PowerPoint 2003, you receive
the following error message however, the movie plays successfully: The
file you are attempting to play has an extension that does not match the file
format. Playing the file may result in unexpected
behavior. -or- When you try to play a movie in Microsoft
PowerPoint Viewer, the movie does not play. CAUSEThis problem may occur if the movie is a QuickTime movie
file (for example, *.mov).WORKAROUNDTo work around this problem, convert the movie to a
different format. For example, convert the movie to one of the following
formats:
- Advanced Streaming Format (*.asf)
- Audio Video Interleave (*.avi)
- Motion Picture Experts Group (*.mpg; *.mpe;
*.mpeg)
- Windows Media File (*.wmv)
| Modification Type: | Minor | Last Reviewed: | 1/12/2006 |
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| Keywords: | kberrmsg kbprb KB820705 kbAudEndUser |
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