You receive an error message when you try to open a presentation in PowerPoint 2003 or PowerPoint 2002 (820703)



The information in this article applies to:

  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002

SYMPTOMS

When you try to open a PowerPoint 2003 or PowerPoint 2002 presentation, you receive the following error message:
PowerPoint can't read path\file_name.ppt.

CAUSE

This problem occurs because the PowerPoint presentation is corrupted or has been damaged.

RESOLUTION

To correct this problem, try to open the PowerPoint presentation in an earlier version of PowerPoint (for example, PowerPoint 2000 or earlier). If you are successful in opening the presentation, insert the slides from the damaged presentation in a new presentation. To do this, follow these steps:
  1. Start the later version of PowerPoint that gave you the error message that is described in the "Symptoms" section of this article.
  2. Click Insert, and then click Slides from Files.
  3. In Slide Finder on the Find Presentation tab, click Browse.
  4. Locate and then click the PowerPoint presentation that gave you the error message, click Open, and then click Insert All.
Note If the new file that you just created does not have the design of the damaged presentation, you can apply that design by following the menu path: Format, Slide Design, and then selecting the appropriate design on the Slide Design menu.

MORE INFORMATION

In earlier versions of PowerPoint (for example, PowerPoint 2000 and earlier), PowerPoint could not detect all the types of invalid or damaged data in presentations that can be detected by PowerPoint 2003 and 2002. As a result, the earlier versions of PowerPoint open the presentation and you may experience unexpected behavior from the corruption or damage that is contained in the file.

Modification Type:MinorLast Reviewed:1/12/2006
Keywords:kbcorrupt kbopenfile kberrmsg kbprb KB820703 kbAudEndUser