RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office 2000 Service Pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
After the hotfix is installed, the English version of this fix
will have the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------
24-May-2003 03:11 2,636,288 Msaccessff.msp
24-May-2003 02:45 1,071,104 Msaccessop.msp
The English version of this fix should have the
following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
23-May-2003 23:47 9.0.0.7722 4,685,878 Msaccess.exe
This fix is
a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have
Office 2000 Service Pack 3 installed.
For additional information about Office 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
266134
OFF2000: Overview and History of Office 2000 Updates
Additionally, you may have to install Microsot Windows Installer 2.0 to
install this fix.
For additional information about the Windows Installer requirements for post-Office 2000 Service Pack 3 fixes, click the following article number to view the article in the Microsoft Knowledge Base:
811002
OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0