OL2000: You Cannot Customize Outlook Today After You Install Critical Update 813489 for Internet Explorer (820575)
The information in this article applies to:
- Microsoft Outlook 2000
- Microsoft Internet Explorer 6.0 SP1, when used with:
- the operating system: Microsoft Windows XP
- the operating system: Microsoft Windows XP SP1
- the operating system: Microsoft Windows 2000 SP2
- the operating system: Microsoft Windows 2000 SP3
- the operating system: Microsoft Windows NT 4.0 SP6
- the operating system: Microsoft Windows Millennium Edition
- the operating system: Microsoft Windows 98 Second Edition
- Microsoft Internet Explorer 6.0, when used with:
- the operating system: Microsoft Windows XP
- Microsoft Internet Explorer 5.5 SP2, when used with:
- the operating system: Microsoft Windows 2000 SP3
- the operating system: Microsoft Windows NT 4.0 SP6a
- the operating system: Microsoft Windows Millennium Edition
- the operating system: Microsoft Windows 98 Second Edition
- Microsoft Internet Explorer 5.01 SP3, when used with:
- the operating system: Microsoft Windows 2000 SP3
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMSWhen you use the Outlook Today view in Outlook 2000, the
Customize Outlook Today option does not work as
expected.CAUSEThis problem occurs after you install the Critical Update
813489 for Microsoft Internet Explorer. For additional information about the
Critical Update 813489 for Internet Explorer, click the following article
number to view the article in the Microsoft Knowledge Base: 813489
MS03-015: April, 2003, Cumulative Patch for Internet Explorer
WORKAROUNDWarning This article contains instructions to add a DWORD value in the registry. When you add the DWORD value, it partially disables the Critical
Update 813489 for Internet Explorer. After you add the DWORD value, you can customized Outlook Today, but you will be
vulnerable to an information-disclosure vulnerability that is related to the
way that Internet Explorer handles encoded characters in a Web address (a
Uniform Resource Locator [URL]). For more information about this vulnerability,
see the "More Information" section of this article. Microsoft recommends that
after you have customized Outlook Today, you remove the DWORD value, or you disable the DWORD value by setting it to 0 to help protect your computer from this
vulnerability. To work around this problem, partially disable the
Critical Update 813489 for Internet Explorer, customize Outlook Today, and then
enable the Critical Update 813489 for Internet Explorer. WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
To do this, follow these steps:
- Quit Outlook 2000.
- Click Start, click Run,
type regedit in the Open box, and then
click OK.
- Locate and then click the following registry
key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Application Compatibility - Click Edit, click New,
and then click DWORD Value.
- Type Outlook.exe, and then press
ENTER. This creates a new DWORD value named Outlook.exe.
- With the new Outlook.exe DWORD value selected, click Edit, and then
click Modify.
- In the Value data box, type
1, and then click OK.
- Quit Registry Editor.
- Start Outlook 2000, and then go to the Outlook Today
view.
- Click Customize Outlook Today, and then
customize the view as necessary.
- Repeat steps 1 through 8. When you do step 8, set
the Outlook.exe DWORD value to 0 instead of 1.
Note After you set the Outlook.exe DWORD value to 1 to partially disable the Critical Update 813489 for Internet
Explorer, your computer is temporarily vulnerable to the vulnerability that is
described in the "More Information" section of this article. When you use the
Microsoft Baseline Security Analyzer tool (MBSA) to scan your computer for
vulnerabilities, the MBSA Tool will not detect that the Critical Update 813489
for Internet Explorer has been partially disabled.
For additional information
about the Microsoft Baseline Security Analyzer tool (MBSA), click the following
article number to view the article in the Microsoft Knowledge Base: 320454
Microsoft Baseline Security
Analyzer (MBSA) Version 1.1 Is Available
How to Export the Outlook.exe DWORD Value With the Value Set to 1 and With the Value Set to 0If you want to configure Outlook today regularly, you can
export the Outlook.exe DWORD value with the value set to 1 and with the value set to 0. This permits you to export the appropriate registry value
whenever you require the ability to customize Outlook Today. After you have
customize Outlook Today, you can import the appropriate registry value to help
protect your computer from the vulnerability that is described in this
article. To do this, follow these steps. WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
- Quit Outlook 2000.
- Click Start, click Run,
type regedit in the Open box, and then
click OK.
- Locate and then click the following registry
key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Application Compatibility - In the right pane of Registry Editor, locate and then
click the Outlook.exe registry value. If the value has not already been
created, create the value by using the steps that are listed in the
"Workaround" section of this article.
- With the new Outlook.exe registry value selected, click
Edit, and then click
Modify.
- If the Value data box is not set to 1, type 1 in the box, and then click
OK.
- Click File, and then click
Export.
- In the File name box, enter a name that
will help you remember the purpose of the registration file, for example type
Not_Protected.
- Select an appropriate folder to save the registration file,
and then click Save. When you want to customize Outlook Today,
locate the registration file that you saved in step 8, and double-click it to
import the registry value. Now, you can customize Outlook Today.
- Select the Outlook.exe registry value , click
Edit, and then click
Modify.
- In the Value data box, type
0, and then click OK.
- Click File, and then click
Export.
- In the File name box, enter a name that
will help you remember the purpose of the registration file, for example type
Protected.
- Select an appropriate folder to save the registration file,
and then click Save. When you have customized Outlook Today,
and you want to help protect your computer from the vulnerability described in
this article, locate the registration file that you saved in step 13, and then double-click it to import the registry value. Now, you
cannot customize Outlook Today.
- Quit Registry Editor.
STATUS Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
REFERENCES
For additional information about other articles the describe issues about how to customize Outlook Today, click the following article numbers to view the articles in the Microsoft Knowledge Base:
273616
OL2000: The Customize Outlook
Today Feature Does Not Customize with MSNBC Personal Update
234707 OL2000: No Option To Customize Outlook Today With Winter Style
Modification Type: | Minor | Last Reviewed: | 12/2/2004 |
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Keywords: | kbBug kbprb KB820575 |
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