Third-Party Message Transfer Agent Discards Reports That Are Generated by Exchange 2000 (820195)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

SYMPTOMS

When you use a third-party message transfer agent (MTA) with your Microsoft Exchange 2000 computer, reports that are generated by the Exchange 2000 computer are discarded by the third-party MTA.

CAUSE

This problem occurs because the Content-ID field is not in the report that is generated by the Exchange 2000 computer. Some third-party MTAs discard reports if they do not contain the Content-ID field.

RESOLUTION

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next P1 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version         Size       File name
------------------------------------------------------------
09-Jul-2003  13:09  6.0.6485.0      3,915,776  Cdoex.dll        
09-Jul-2003  12:55  6.0.6485.0        851,968  Davex.dll        
09-Jul-2003  12:55  6.0.6485.0         53,248  Davexpc.dll      
09-Jul-2003  12:02  6.0.6485.0        577,536  Dsaccess.dll     
09-Jul-2003  13:05  6.0.6485.0        184,320  Dscmsg.dll       
09-Jul-2003  13:09  6.0.6485.0      3,575,808  Excdo.dll        
09-Jul-2003  16:14                      8,659  Exhotfix.cdf
04-Jun-2003  15:11  6.5.6908.0         20,480  Exhotfix.dll     
09-Jul-2003  12:02  6.0.6485.0        258,048  Exmime.dll       
09-Jul-2003  12:55  6.0.6485.0        143,360  Exodbesh.dll     
09-Jul-2003  12:55  6.0.6485.0         57,344  Exodbpc.dll      
09-Jul-2003  12:55  6.0.6485.0        200,704  Exodbprx.dll     
09-Jul-2003  12:55  6.0.6485.0      2,174,976  Exoledb.dll      
09-Jul-2003  11:59  6.0.6485.0         81,920  Exosal.dll       
09-Jul-2003  12:55  6.0.6485.0        307,200  Exprox.dll       
09-Jul-2003  11:16  6.0.6485.0        143,360  Exschema.exe     
09-Jul-2003  11:16  6.0.6485.0        675,840  Exwform.dll      
09-Jul-2003  11:08  6.0.6485.0         49,152  Mdbevent.dll     
09-Jul-2003  13:21  6.0.6485.0      2,285,568  Mdbmsg.dll       
09-Jul-2003  11:09  6.0.6485.0         32,768  Mdbrole.dll      
09-Jul-2003  12:03  6.0.6485.0         24,576  Mdbtask.dll      
09-Jul-2003  12:01  6.0.6485.0      4,648,960  Store.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:2/1/2006
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug KB820195 kbAudITPRO