PS/2 Appears to Hang When Exiting Windows 3.1 (82763)



The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11

This article was previously published under Q82763

SYMPTOMS

Some IBM PS/2 models may appear to stop responding (hang) when you exit Windows version 3.1. The computer eventually restarts; however, it remains frozen for up to a minute while the mouse port is reinitialized.

This problem is most severe on PS/2 models 56 and 57. It also occurs on models 50z, 55sx, 70, 80, 90, and 95.

CAUSE

This behavior is caused by a problem in the IBM PS/2 mouse BIOS.

WORKAROUND

The problem can be corrected by adding the following line to the [386Enh] section of SYSTEM.INI:

InitPS2MouseAtExit=FALSE

This prevents Windows from attempting to reinitialize the PS/2-style mouse port prior to exiting to MS-DOS. This may cause problems when you run some mouse-aware, MS-DOS-based applications after exiting Windows. PS/2 products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MajorLast Reviewed:10/14/2003
Keywords:KB82763