HyperAccess 5 Occasionally Locks Up System (82727)



The information in this article applies to:

  • Microsoft Windows 3.0
  • Microsoft Windows 3.0a
  • Microsoft Windows 3.1
  • Microsoft Windows 3.11

This article was previously published under Q82727

SUMMARY

Under Windows, HyperAccess 5, an MS-DOS communications application, may lock up the system. The lock-ups are fairly consistent on any given system, but they vary widely among different systems depending on the individual configuration.

MORE INFORMATION

These lock-ups can occur in Windows 3.0, Windows 3.1, and in MS-DOS outside of Windows. One situation in which a lock-up may occur is when HyperAccess 5 tries to recover from a COM port error (such as when a phone line is disconnected). HyperAccess goes into a tight loop while looking at a COM port with interrupts disabled and no provision for a time-out. This effectively hangs the machine.

HyperAccess 5 is manufactured by HyperAccess, vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For additional information, contact HyperAccess.

Modification Type:MinorLast Reviewed:7/7/2005
Keywords:KB82727