Error: Unable to Retain Printer Codes (82481)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q82481

SYMPTOMS

When you upgrade to Microsoft Windows 3.1 or 3.11 over Windows 3.0, the following error message may be displayed:
Unable to retain printer codes.
Use default printer codes.

CAUSE

This error message is displayed if the Generic Text printer driver is being used in Windows 3.0. The Windows 3.1 Setup program does not preserve printer codes for this driver.

WORKAROUND

If this error message is displayed, you may need to reinstall the Windows 3.0 printer driver.
Modification Type:MajorLast Reviewed:10/15/2003
Keywords:KB82481
©2003 Microsoft Corporation. All rights reserved.