Hewlett-Packard Mouse Problems on HP QS 16s (82468)



The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11

This article was previously published under Q82468

SYMPTOMS

If you run Microsoft Windows on a Hewlett-Packard HP QS 16s machine (an older HP Vectra model) with an HP mouse, the system may stop responding (hang) if you move the mouse while playing a MIDI file.

CAUSE

The mouse is not set up correctly for use with Windows.

RESOLUTION

Do the following to ensure proper use of old HP mice:

  • Make sure the following line exists in the [386Enh] section of the SYSTEM.INI file:
          device=HPEBIOS.386
    						
    This is a special virtual device driver (VxD) required for old HP mice on older models of the HP Vectra.
  • An HP Windows mouse driver is also required in the [Boot] section of the SYSTEM.INI file. It should read as follows:
          mouse.drv=hpmouse.drv

MORE INFORMATION

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MajorLast Reviewed:10/14/2003
Keywords:KB82468