Microsoft Learning Windows Hangs when Running Help Demo (82142)
The information in this article applies to:
- Microsoft Windows 3.1
- Microsoft Windows 3.11
- Microsoft Windows Productivity Pack 1.0
This article was previously published under Q82142 SYMPTOMS
In Microsoft Windows 3.1, when you run lesson 2, "Getting Help," from the
Learning Windows program of the Windows 3.0 Productivity Pack, the
program starts, proceeds through the demonstration of the Help system, and
then stops responding (hangs). It may generate the following error message
before it hangs:
Help topic does not exist!
If you attempt to recover from this message by choosing OK, and pressing
the SPACEBAR to continue, the system hangs.
CAUSE
This problem only occurs when the Learning Windows program in Windows 3.1
is running. It occurs because the Learning Windows program LWIN.EXE relies
on the Windows 3.0 Help file system. This system relies on the file
WINHELP.EXE, which has been changed in Windows 3.1.
RESOLUTION
Microsoft Productivity Pack version 1.0 was designed specifically for
Windows version 3.0. To run Microsoft Productivity Pack with Windows
version 3.1, you need to obtain the updated version of Productivity Pack
that was designed for Windows version 3.1.
| Modification Type: | Major | Last Reviewed: | 11/17/2003 |
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| Keywords: | KB82142 |
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