"No COM Ports Available" Error on IBM PS/2 Computer (82049)



The information in this article applies to:

  • Microsoft Windows 3.0
  • Microsoft Windows 3.0a
  • Microsoft Windows 3.1
  • Microsoft Windows 3.11

This article was previously published under Q82049

SYMPTOMS

The following error message may appear when you start the Microsoft Windows Terminal application on an IBM PS/2 machines:
No Com ports available; release one of the com ports and try again

CAUSE

This error message can occur on PS/2 computers if the serial port(s) on the machine have been disabled in the system setup.

WORKAROUND

Follow these steps to determine the status of the serial ports and adjust them as necessary:

  1. Use the IBM Reference Disk to start your system.
  2. When the IBM Logo Screen appears, press ENTER.
  3. From the Main menu, choose option 2 for Set Configuration.
  4. From the Set Configuration menu, choose option 2 for Change Configuration.
  5. From the Change Configuration menu, choose Serial Port by pressing the DOWN ARROW key. To view and modify the Serial Port status, press the F6 key to select the appropriate port.
  6. Press the F10 key to save the configuration.
  7. Press the F3 key to exit the Set Configuration menu. Press the F3 key again to exit the Main menu.
  8. Press ENTER to restart your system.

Modification Type:MinorLast Reviewed:7/7/2005
Keywords:KB82049