Windows Err Msg: Unexpected DOS Error #11 (82041)
The information in this article applies to:
- Microsoft Windows 3.0
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q82041 SYMPTOMS
When an MS-DOS-based application is run from Windows version 3.0,
3.0a, or 3.1, the following error message may occur:
Application Execution Error: Unexpected DOS Error #11
CAUSE
This is a kernel internal error that indicates Windows has tried to
execute a file that is in an invalid format. This problem occurs in
standard or 386 enhanced mode, and indicates that the 286GRABBER,
386GRABBER, WINOA286.MOD, or WINOA386.MOD file or a third-party driver
that is loaded is corrupt.
WORKAROUND
To resolve the error, perform the following steps:
- Check the video driver. If the video driver is corrupt, one
solution may be to install the EGA driver through the Windows Setup
program. After installing the EGA driver, reinstall the original
video driver.
NOTE: If you are using Windows 3.0 or 3.0a, install the CGA driver,
then reinstall the original driver.
- Check the DEVICE= lines in the SYSTEM.INI file that do not start
with an asterisk (*). The lack of an asterisk indicates an
installed third-party device driver. Check these drivers for
possible corruption and reinstall them if necessary.
| Modification Type: | Minor | Last Reviewed: | 7/19/2005 |
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| Keywords: | KB82041 |
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