OL2002: Outlook Quits When You Export a KMS Issued Certification Authority Certificate (819854)

The information in this article applies to:

Microsoft Outlook 2002

SYMPTOMS

When you export a certification authority (CA) certificate from Outlook 2002 that was issued by a Key Management server (KMS), Outlook may quit unexpectedly and you may receive the following error message:

Microsoft Visual C++ Runtime Library

Runtime Error!

CAUSE

This problem may occur if you have a CA certificate with a key size of 512, you renew the certificate (without generating a new key pair), and then you receive a new CA certificate with a key size of 1024.

RESOLUTION

How to Obtain the Hotfix

This issue is fixed in the Outlook 2002 Post-Service Pack 2 Hotfix Package June 17 , 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822863 Availability of the Outlook 2002 Post-Service Pack 2 Hotfix Package: June 17, 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about renewing a Certification Authority (CA) certificate in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

246242 Information About Renewing a Certification Authority Certificate in Windows 2000

Modification Type:	Major	Last Reviewed:	4/7/2006
Keywords:	kbQFE KBHotfixServer kberrmsg kbbug kbfix kbofficexppresp3fix KB819854 kbAudEndUser