PRB: Microsoft TV Server Does Not Support PPV Programs That Are Priced Higher Than $327.67 (819843)



The information in this article applies to:

  • Microsoft TV IPG 1.5
  • Microsoft TV Server

SYMPTOMS

IPG server runs an Import/Export process to gather Tribune Media Services (TMS) data for Program Guide scheduling on the Microsoft TV Client. This process occurs as a SQL Job. When you are running the Import/Export job, the job may fail and you may receive the following error message:
RESULT: Export fails: Error generating files: Value was either too large or too small for an Int16. HandleThread() Error (unknown file):0 EpgServer

CAUSE

This problem may occur if any Pay-Per-View (PPV) event in the updated data is priced higher than $327.67.

WORKAROUND

To avoid this problem, make sure that no PPV event in the updated data is priced higher than $327.67. If you are using a standard TMS feed, all PPV events are priced below $327.67.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Tribune Media Services is an electronic program guide (EPG) listing provider.

Modification Type:MajorLast Reviewed:6/30/2003
Keywords:kbprb KB819843 kbAudDeveloper kbAudITPRO