SYMPTOMS
When you run a program to minimize a child window or
to maximize a child window, and the parent window is immediately removed, you may
receive the following stop error message:
Stop 0x0000001E (0xC0000005, a00a47ea, 0x00000000,
0x00000010)
KMODE_EXCEPTION_NOT_HANDLED
Note The second
parameter may vary, but it is near the address 0xa00a47ea.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have installed Windows 2000 Service Pack 3 (SP3) to apply this hotfix.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
08-Dec-2003 23:41 5.0.2195.6824 42,256 Basesrv.dll
21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe
08-Dec-2003 23:41 5.0.2195.6824 222,992 Gdi32.dll
08-Dec-2003 23:41 5.0.2195.6867 711,440 Kernel32.dll
08-Dec-2003 23:41 5.0.2195.6824 54,032 Mpr.dll
08-Dec-2003 23:41 5.0.2195.6876 334,096 Msgina.dll
08-Dec-2003 23:41 5.0.2195.6824 90,232 Rdpwd.sys
06-Nov-2003 22:29 5.0.2195.6870 5,847,552 Sp3res.dll
08-Dec-2003 23:41 5.0.2195.6880 380,176 User32.dll
08-Dec-2003 23:41 5.0.2195.6876 389,392 Userenv.dll
08-Dec-2003 23:25 5.0.2195.6880 1,629,200 Win32k.sys
11-Nov-2003 00:29 5.0.2195.6873 182,032 Winlogon.exe
08-Dec-2003 23:41 5.0.2195.6873 243,984 Winsrv.dll
08-Dec-2003 23:41 5.0.2195.6867 711,440 Kernel32.dll
08-Dec-2003 23:25 5.0.2195.6880 1,629,200 Win32k.sys
08-Dec-2003 23:41 5.0.2195.6873 243,984 Winsrv.dll
08-Dec-2003 23:50 11,858 Kb819535.cat