Text Appears as Indecipherable Characters When You Try to Print from Picture It! Publishing 2002 (819522)


The information in this article applies to:

  • Microsoft Picture It! Publishing 2002, Gold, version 1.0, when used with:
    • the operating system: Microsoft Windows XP

SYMPTOMS

When you try to print a Picture It! Publishing 2002 document on a Microsoft Windows XP-based computer, you may see that the text of the printed document does not appear as you expect. The text may appear as indecipherable characters.

Note This issue most frequently occurs on Lexmark Z82 printers.

CAUSE

This issue may occur if your printer driver is not compatible with Picture It! Publishing 2002 when it is installed on a Windows XP-based computer.

RESOLUTION

To resolve this issue, change the print processor to WinPrint processor. To do so, follow these steps.

Note In the following steps, Printer is the name of the printer that you want to use to print the Picture It! Publishing 2002 document.
  1. Click Start, and then click Printers and Faxes.
  2. Right-click the printer that you want to use, and then click Properties.
  3. In the Printer Properties dialog box, click the Advanced tab, and then click Print Processor.
  4. In the Print Processor dialog box, click WinPrint, and then click OK.
  5. Click OK to close each of the Printer Properties dialog boxes.
  6. Print the Picture It! Publishing 2002 document.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:12/13/2004
Keywords:kbprb KB819522 kbAudEndUser
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