OL2000: Error Message: "Resource Has Declined Your Meeting Because it Is Recurring" (819433)


The information in this article applies to:

  • Microsoft Outlook 2000
For a Microsoft Outlook 2002 version of this article, see 817420.

SYMPTOMS

When you try to schedule an online meeting in Outlook 2000, you may receive the following error message:
Resource has declined your meeting because it is recurring. You must book each meeting separately with this resource.
Note This problem may occur although the meeting is not recurring, and the conferencing resource is not set to decline recurring appointments.

CAUSE

This problem may occur when you use Microsoft Exchange Conferencing.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Global version of this fix should have the following file attributes or later: 
   Date         Time   Size       File name     
   --------------------------------------------
   29-Apr-2003  17:04  1,483,336  Outlookop.msp  (Client Update)
   29-Apr-2003  17:32  3,179,456  Outlookff.msp  (Full File Update)
After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version     Size       File name     
   ------------------------------------------------------
   29-Apr-2003  03:54  9.0.0.7624  5,341,234  Outllib.dll      
   01-Nov-2002  00:15  9.0.0.7031     45,104  Recall.dll
This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of Office 2000 Service Pack 3

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To determine if you use Microsoft Exchange Conferencing, follow these steps:
  1. In Outlook 2000, click Calendar.
  2. On the Actions menu, click New Meeting Request.
  3. On the Appointment tab, click To.
  4. In the Select Attendees and Resources dialog box, click the conferencing mailbox, and then click the Resources tab.
  5. Click to select the This is an online meeting using check box, and then click Microsoft Exchange Conferencing.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbOffice2000preSP4fix kbprb kberrmsg kbbug kbfix KB819433 kbAudEndUser
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