Cannot View Internet Explorer 6 History By Date (819257)


The information in this article applies to:

  • Microsoft Internet Explorer 6.0, when used with:
    • the operating system: Microsoft Windows XP

SYMPTOMS

If you exit and restart Internet Explorer 6 for Windows XP, and then try to view the history by date, no data appears. This behavior may also occur when you start Windows XP in Safe Mode, and you cannot resolve the behavior by deleting the temporary Internet files, cookies, downloaded program files, or the history in Internet Explorer 6.

CAUSE

This behavior may occur if your antivirus software has a Microsoft ActiveX blocking feature.

WORKAROUND

To work around this behavior, use any of the following methods:
  • Turn off the ActiveX Blocking functions in your antivirus software.
  • Install the most recent update for your antivirus software.
  • Remove your antivirus software from your computer.
See your antivirus software documentation or Web site for more information about turning off the various features, removing the software from your computer, or the latest updates to your antivirus software.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:12/2/2004
Keywords:kbprb KB819257 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.