SYMPTOMS
If you installed the Windows 2000 hotfix package from
the following Microsoft Knowledge Base article (note that the update has now been removed from this article)
325551 The User Policy Cannot Be Refreshed After a Cached Logon
you may experience one or both of the following issues:
- When you perform a cached logon operation on a Windows 2000-based member server or on a Windows 2000-based workstation, user policies are not applied.
- When you log on to the network and run the following commands to update (refresh) the user policies, the first command runs successfully but the second command does not update the user policy for your computer:
secedit /refreshpolicy machine_policy /enforce
secedit /refreshpolicy user_policy /enforce
USERENV(254.248) 18:45:44:613 LibMain: Process Name:
C:\WINNT\system32\secedit.exe
USERENV(254.248) 18:45:44:613 RefreshPolicy: Entering with 0
USERENV(254.248) 18:45:44:613 RefreshPolicy: Failed to open event with 2
USERENV(254.248) 18:45:44:613 RefreshPolicy: Leaving
These issues may also occur with remote access users and with virtual private networking (VPN) users. Specifically, these issues may occur if both of the following conditions are true:
- The user connects by using a remote access connection or a VPN connection that does not require the user to press CTRL+ALT+DELETE and to use the Log On to Windows dialog box.
- The user uses the Log on using dial-up connection option to connect.
RESOLUTION
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem described in
this article. Only apply it to systems that are experiencing this specific
problem. This fix may receive additional testing to further ensure product
quality. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Windows 2000 service pack that contains
this fix.
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a complete list of Microsoft
Product Support Services phone numbers and information about support costs,
visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
No prerequisites are required.
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix replaces the hotfix that was formerly included in the following Microsoft Knowledge Base article:
325551 The User Policy Cannot Be Refreshed After a Cached Logon
File Information
The English version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
17-Jan-2003 16:06 5.0.2195.6656 236,304 Cmd.exe
11-Jun-2003 19:32 5.0.2195.6660 233,232 Gdi32.dll
11-Jun-2003 19:32 5.0.2195.6741 711,440 Kernel32.dll
11-Jun-2003 19:32 5.0.2195.6751 333,072 Msgina.dll
08-Apr-2003 05:54 5.0.2195.6701 90,232 Rdpwd.sys
11-Jun-2003 19:32 5.0.2195.6688 403,216 User32.dll
11-Jun-2003 19:32 5.0.2195.6745 385,808 Userenv.dll
02-Jun-2003 21:26 5.0.2195.6751 1,628,816 Win32k.sys
29-May-2003 23:25 5.0.2195.6750 181,520 Winlogon.exe
11-Jun-2003 19:32 5.0.2195.6752 243,984 Winsrv.dll