Event ID 1097 is logged on an Exchange 2000 Server computer (818658)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

Notice

SYMPTOMS

One of the following event errors may be logged in the application event log on a Microsoft Exchange 2000 Server computer:Event Source: MSExchangeIS Public Store
Event Category: Background Cleanup
Event ID: 1097
Description: Error 0xfffffbd3 (JET_errVersionStoreOutOfMemory) occurred while cleaning up background folder on database. -or-Event Source: MSExchangeIS Public Store
Event Category: Background Cleanup
Event ID: 1097
Description: Error 0xfffffae1 (JET_errTooManyOpenTables) occurred while cleaning up background folder on database.

RESOLUTION

Cumulative Rollup Information

To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server post-Service Pack 3 rollup

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

File Information

Component: ADMIN

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
19-May-2003  21:28  6.0.6467.0         69,632  Ccmproxy.dll     
19-May-2003  21:28  6.0.6467.0      2,109,440  Cdoexm.dll       
19-May-2003  21:27  6.0.6467.0      8,466,432  Exadmin.dll      
19-May-2003  21:28  6.0.6467.0      1,867,776  Exmgmt.exe             
19-May-2003  21:28  6.0.6467.0         73,728  Inproxy.dll      
19-May-2003  21:28  6.0.6467.0      2,969,600  Mad.exe          
19-May-2003  21:27  6.0.6467.0      4,648,960  Maildsmx.dll     
19-May-2003  21:28  6.0.6467.0         77,824  Pcproxy.dll      
19-May-2003  21:28  6.0.6467.0         94,208  X400prox.dll     

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:1/25/2006
Keywords:kbHotfixServer kbQFE kbfix kbExchange2000preSP4fix kbbug KB818658 kbAudITPRO