You Cannot Specify a User or Group from an External Trusted Windows 2000 Domain When You Copy a User Profile (818603)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

SYMPTOMS

When you copy a user profile in Windows 2000, and you specify a user or group that is permitted to use the copied user profile, users and groups from external trusted Windows 2000 domains may not appear in the Select User or Group dialog box. For example, when you click Change under Permitted to use in the Copy to dialog box to select a user or group, objects from a trusted Microsoft Windows NT 4.0 domain are listed in the Select User or Group dialog box, but objects from an external trusted Windows 2000 domain are not listed.

Note The Copy to dialog box appears when you double-click System in Control Panel, click the User Profiles tab, click a profile, and then click Copy to.

CAUSE

This problem occurs because only objects from the local domain, child domains, and trusted Windows NT 4.0 domains appear in the Select User or Group dialog box when you click Change under Permitted to use in the Copy to dialog box to specify a user or group that is permitted to use a copied profile. The Select User or Group dialog box does not display objects from Windows 2000 domains that are outside the forest.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version             Size   File name
--------------------------------------------------------------
22-Apr-2003  21:57  5.0.2195.6739     125,712  Sysdm.cpl

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To copy a user profile in Windows 2000:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System, and then click the User Profiles tab.
  3. In the Profiles stored on this computer list, click the profile that you want to copy, and then click Copy to.
  4. Under Copy profile to, specify the location where you want to copy the profile.
  5. Under Permitted to use, click Change.
  6. Specify the user or group that you want, and then click OK.
  7. Click OK, and then click OK.
Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kbQFE kbWin2000SP5fix kbWin2000preSP5fix kbfix kbbug KB818603
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