OL2002: Contacts That Are Added from the Global Address List Do Not Include the Business 2 Field (818500)



The information in this article applies to:

  • Microsoft Outlook 2002

SYMPTOMS

When you add a contact from the Global Address List to your Outlook Address Book , the Business 2 field is blank under the Phone Number section of the General tab.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

How to Obtain the Hotfix

This issue is fixed in the Microsoft Outlook 2002 Post-Service Pack 2 Hotfix Package June 20, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822867 Availability of the Outlook 2002 Post-Service Pack 2 Hotfix Package: June 20, 2003

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Modification Type:MinorLast Reviewed:10/25/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbofficexppresp3fix KB818500