FIX: BizTalk May Return a DTC Timeout on Non-Transactional Receive Functions (818137)

SYMPTOMS

When you run Microsoft BizTalk Server in an environment that uses transactional receive functions and non-transactional receive functions, you may receive the following error messages in the event log for the non-transactional receive functions:Event Type: Error
Event Source: BizTalk Server
Event Category: (2)
Event ID: 324
Date: 1/28/2003
Time: 2:35:09 PM
User: N/A
Computer: Microsoft
Description:
An error occurred in BizTalk Server.

Details:
------------------------------
[0x1916] There was a serious failure in the receive function "Receive File". This receive service will be shut down, please check the event log for additional error messages.

[0x80004005] Unspecified error

[0x172d] The receive function "Receive File" has experienced problems, it will be shut down and disabled. Once these problems have been corrected, re-enable this receive function in BizTalk Server Administration.

[0x1704] There was a failure processing the "Receive File" receive function. Check your receive function configuration in BizTalk Server Administration.Event Type: Error
Event Source: BizTalk Server
Event Category: (2)
Event ID: 324
Date: 1/28/2003
Time: 2:35:07 PM
User: N/A
Computer: Microsoft
Description:
An error occurred in BizTalk Server.

Details:
------------------------------
[0x011e] An error occurred in BizTalk Server.

Details:
------------------------------
The following stored procedure call failed: " { call dta_log_inbound_details( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)}". :'Distributed transaction completed. Either enlist this session in a new transaction or the NULL transaction.' Changes could not be committed to the database.

Suspended Queue ID: "{C92608F4-A2C7-4812-88C1-5127A7EAD764}"

Changes could not be committed to the database.

The following stored procedure call failed: " { call cs_create_SuspendedQ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)}". :'Distributed transaction completed. Either enlist this session in a new transaction or the NULL transaction.' A new work item in the Suspended queue cannot be created.

[0x1916] There was a serious failure in the receive function "Receive File". This receive service will be shut down, please check the event log for additional error messages.
[0x1916] There was a serious failure in the receive function "(null)". This receive service will be shut down, please check the event log for additional error messages.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

815781 How to Obtain the Latest BizTalk Server 2002 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

BizTalk Server 2002

   Date         Time   Version     Size     File name
   ---------------------------------------------------------------
   07-May-2003  01:11  3.0.1571.0  172,304  Biztalkhttpreceive.dll
   07-May-2003  01:11  3.0.1571.0  131,344  Cisapi.dll
   07-May-2003  01:11  3.0.1571.0  528,656  Ciscore.dll
   07-May-2003  01:11  3.0.1571.0  254,224  Cisdta.dll
   07-May-2003  01:11  3.0.1571.0  409,872  Cisengine.dll
   07-May-2003  01:10  3.0.1571.0   53,520  Dbaccessor.dll
   07-May-2003  01:11  3.0.1571.0  352,528  Mscis.exe

Note For each computer that is running BizTalk Server 2002, and for each database group, you must run Btm_priorityupgrade.sql against the BizTalk Interchange_BTM database, and you must run Sq_priorityupgrade.sql against the BizTalk Interchange_SQ database. To do so, you must use the Microsoft SQL Query Analyzer to run the stored procedures against the affected BizTalk database.

BizTalk Server 2000

    Date         Time   Version     Size     File name
   ------------------------------------------------------
   17-Apr-2003  02:03  2.0.2007.0  205,072  Cisapi.dll
   03-Oct-2003  20:34  2.0.2010.0  688,400  Ciscore.dll
   17-Apr-2003  02:04  2.0.2007.0  360,720  Cisdta.dll
   17-Apr-2003  02:04  2.0.2007.0  549,136  Cisengine.dll
   17-Apr-2003  02:04  2.0.2007.0  393,488  Mscis.exe

Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.