RESOLUTION
You must install ISA Server Service Pack 1 (SP1) before you
install the following hotfix.
For additional information about how to obtain
the latest ISA Server service pack, click the article number below to view the
article in the Microsoft Knowledge Base:
313139
How to Obtain the Latest Internet Security and Acceleration Server 2000 Service Pack
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
A supported fix is now available from
Microsoft, but it is only intended to correct the problem that is described in
this article. Apply it only to computers that are experiencing this specific
problem.
To resolve this problem, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the following
Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The P1 version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
12-Jun-2003 07:37 3.0.1200.276 178,448 Mspadmin.exe
12-Jun-2003 07:37 3.0.1200.276 103,184 Msphlpr.dll
12-Jun-2003 07:36 3.0.1200.276 391,952 W3proxy.exe
12-Jun-2003 07:37 3.0.1200.276 299,280 Wspsrv.exe
This fix also applies to the French, German, Spanish, and Japanese
versions of ISA Server.
WORKAROUND
To work around this problem, disable the URL redirect action
on any site and content rule that denies access to a specific
destination.
To disable a redirect action on a site and content rule,
follow these steps:
- In the ISA Server Microsoft Management Console (MMC), expand Servers and
Arrays, and then expand the server name.
- Expand Access Policy, and then click
Site and Content Rules.
- In the Action column, find all site and content rules that redirect to a URL. For example, the action may be "Redirect to:
http://www.microsoft.com/isaserver".
- In Advanced view, right-click a rule, and
then click Properties .
- On the Action tab, click to clear the If
HTTP request, redirect request to this URL: check box.
- Click OK to close the dialog
box.
Repeat these steps for every rule that has a redirect action
specified.
Note These steps apply to ISA Standard Edition. The steps for ISA
Enterprise Edition may be a little different.