XCON: You Cannot Send an E-Mail That Has More Than 800 Attachments Through the Microsoft Exchange Connector for Novell GroupWise (818059)
The information in this article applies to:
- Microsoft Exchange 2000 Server
SYMPTOMSWhen you try to send an e-mail message that has 800 to 1,024 attachments through the Microsoft Exchange Connector for Novell GroupWise, the Connector for Novell GroupWise may stop responding. The e-mail message may not be processed, and other e-mail messages may back up behind this e-mail message in the queue.
Additionally, the following events are logged in the application event log:Event Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 31200
Computer: Computer_Name
Description:
Exchange Server has returned the condition: 80040305Event Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 31201
Computer: Computer_Name
Description:
Microsoft Package ID: Interface SpecificEvent Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 31202
Computer: Computer_Name
Description:
Extended MAPI information: Error: ?5??????????????????????????????????.on, Component: No additional information available, Version: 0, Low Level Error: 4db, Context: 522Event Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 31075
Computer: Computer_Name
Description:
Cannot access message attachment, connection may be downEvent Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 54202
Computer: Computer_Name
Description:
Error {Mail system failure}: GroupWise to Exchange Attachment XFM failedEvent Type: Warning
Event Source: MSExchangeGWISE
Event Category: GroupWise to Exchange Conversion
Event ID: 514
Computer: Computer_Name
Description:
A RESTART request has been receivedWORKAROUNDTo work around this problem, divide the attachments into smaller groups, and then send each group of attachments in a separate message. Sending multiple messages with smaller numbers of attachments per message also decreases the time that it takes to process and to send the attachments.STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 9/26/2003 |
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| Keywords: | kbpending kbbug KB818059 kbAudITPRO |
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