You Receive an Error Message When You Use the Inbox Repair Tool to Scan a .pst File (817966)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you use the Inbox Repair Tool (the Scanpst.exe file) to scan a personal folders (.pst) file for errors, you may receive the following error message, even if there are no errors in the file:
Internal errors were found in this file. They must be repaired for this file to work correctly.

CAUSE

This behavior can occur when the folder file that you are scanning is a Microsoft SharePoint Team Services folder that is synchronized with the default .pst file. The Inbox Repair Tool checks for the standard Microsoft Outlook folders, including a Deleted Items folder.

However, the Microsoft SharePoint Team Services .pst files do not have a Deleted Items folder, so the Inbox Repair Tool returns the error message that is referenced in the "Symptoms" section of this article.

STATUS

This behavior is by design.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kberrmsg kbnofix kbprb KB817966 kbAudEndUser
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