Media Player 9: Find Album Info causes script error (816983)

The information in this article applies to:

Microsoft Windows Media Player 9 Series for Windows XP

SYMPTOMS

When you click Find Album Info, you may receive a script error message that is similar to the following:

! An error has occurred in the script on this page.

Line: 879
Char: 7
Error: 'XMLOriginalMDQ.getElementsByTagName(...)(...)' is null or not an object
Code: 0
URL: http://metaservices.windowsmedia.com/CDWizardCoronaJInfo.asp?RequestId=B0EFDEDF-8620-4FD5-87A2-A7DB5219DF83&WMPFriendly=True

CAUSE

This problem may occur with any type of file that contains unknown file information.

For example, this issue may occur in Windows Media Audio (WMA) files or MP3 files.

RESOLUTION

To resolve this problem, re-register the Msxml3.dll file. To do this, follow these steps:

Quit Windows Media Player.
Click Start, and then click Run.
In the Open box, type regsvr32 msxml3.dll, and then click OK.
Click OK when you receive the following message:DllRegisterServer in msxml3.dll succeeded.

Modification Type:	Minor	Last Reviewed:	11/5/2004
Keywords:	kbprb KB816983