SYMPTOMS
When you try to shut down a Windows XP-based workstation remotely, you may receive the following error message:
Device Not Ready
This error message may occur if you connect to the remote computer by using the Remote Desktop Connection software, you log off the remote computer, and you later try to use a Remote Procedure Call (RPC) transport utility such as Shutdown.exe to shut down the remote computer. When this problem occurs, you receive the error message and the remote computer does not shut down.
RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows XP service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
21-Mar-2003 12:45 5.1.2600.1189 517,632 Winlogon.exe