You Cannot Change the Number of Ports on a Remote Access Server (816903)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, 64-Bit Enterprise Edition
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
- Microsoft Windows Small Business Server 2003, Premium Edition
SYMPTOMSWhen you set the number of remote access ports on a computer
that is running the Microsoft Windows 2000 Routing and Remote Access service
from the Windows Server 2003 Routing and Remote Access utility, the number of
ports displayed in the Ports list may not change. This symptom
may occur if both of the following conditions exist:
- You use the Routing and Remote Access utility to configure
the ports on a different Windows Server 2003 remote access server.
- That remote server is in a different domain, or has a
different administrator password.
RESOLUTIONTo resolve this problem, use the Stored User Names and
Passwords utility on the computer where you want to administer the remote
server, to store your authentication credentials for that remote server:
- Click Start, point to Control
Panel, and then click Stored User Names and
Passwords.
- Click Add, and then type the name of the
remote server in the Server box.
- Type the user account name with permission to administer
the remote server in the User name box in the Universal Naming
Convention (UNC) or the user principal name (UPN) format. For example, UNC
names appear as
Server\username, and UPN
names appear as
user@example.com. For
example, type
RemoteServer\Administrator,
where RemoteServer is the name of the remote access
server that you want to administer.
- Type the password for the remote administrator account in
the Password box, and then click
OK,
- Click Close.
WORKAROUNDTo work around this problem, configure a Remote Desktop
Connection to the remote server, and then use the Routing and Remote Access
utility on that server to set the number of remote access ports. STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are
listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 3/1/2004 |
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| Keywords: | kbpending kbbug KB816903 |
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