List of Available Domains Does Not Appear in NetIQ Domain Migration Administrator 6.3 (816673)

The information in this article applies to:

Microsoft Windows Server 2003, Standard Edition
Microsoft Windows Server 2003, Enterprise Edition
Microsoft Windows Server 2003, Datacenter Edition

SYMPTOMS

When you try to migrate user accounts by using the NetIQ Domain Migration Administrator 6.3 program (click Migrate User Accounts, and then click Next two times), the list of available domains is empty.

You cannot locate the source and the destination (or target) domains to migrate the user accounts with.

CAUSE

This issue occurs because Domain Migration Administrator 6.3 expects a Windows network-provider setting of LanManWorkstation. Because other network providers are listed before LanManWorkstation in the ProviderOrder value of the following registry subkey, this program does not successfully browse domain resources:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order

RESOLUTION

To resolve this issue, contact NetIQ to obtain a possible update for the Domain Migration Administrator program. To do so, visit the following NetIQ Web site:

http://www.netiq.com

To determine whether a product upgrade is available for your NetIQ product, visit the following NetIQ Web site:

http://www.netiq.com/support/upgrade.asp

WORKAROUND

To work around this issue, type the names of the source and the destination domains in the corresponding boxes. Domain Migration Administrator 6.3 locates and then attaches to the specified domains.

Note In this case, the source and the destination domains are two different domains that contain domain controllers with user accounts. The source domain contains the accounts that you want to migrate to the destination domain.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Major	Last Reviewed:	4/5/2004
Keywords:	kbprb KB816673 kbAudITPRO