CAUSE
This issue occurs if the hive load procedure is performed in the context
of the WMI service (Local System). Local System has the correct
permissions to read and load the registry hives in cached profiles. The hotfix described in this article
makes sure that the hive load is performed under the context of the user. However, no
security principal (including Local System) has implicit permissions to unload
registry hives. Additionally, the Restore permissions must be specified during the connection process to make sure that the cached profile hives are unloaded, as specified in the following sample code:
Set objWbemServices = GetObject("winmgmts:{impersonationLevel=impersonate, (Restore)}!root/cimv2")Only users with administrative permissions are permitted to load and
examine cached profile hives. Additionally, if the Restore permission (also known as a moniker)
is not specified when you connect to the Common Information Management (CIM) object model, the hives are not unloaded and
they continue to consume registry quota space (paged pool memory) indefinitely.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
20-Mar-2003 13:03 1.50.1085.103 1,089,637 Cimwin32.dll