Proxy service logs an event ID 14146 message after link translation rules are enabled (816454)
The information in this article applies to:
- Microsoft Internet Security and Acceleration Server 2000 SP1
SYMPTOMSAfter you install Microsoft Internet Security and Acceleration (ISA)
Server 2000 Feature Pack 1 and you turn on the Link Translation filter that is
included Feature Pack 1, when you start the Web Proxy service, some link translation rules may not work and the
following event ID message may be logged: Event Type: Error
Event Source: Microsoft Web Proxy
Event Category: None
Event ID: 14146
Description: ISA Server
failed to load Web Filter DLL C:\Program Files\Microsoft ISA
Server\\LnkTrans.dll. The error code shown in the Data area of the event
properties indicates the cause of the failure. Note The status in the data is 8000ffff. This status translates to the
error E_UNEXPECTED (Catastrophic Failure).
The rules and the Link
Translation filter may work as expected; however if other Web publishing rules
are edited, the event ID 14146 message may be logged. CAUSEThis
problem may occur if the link translation state settings for one or more Web
publishing rule are corrupted in either
the registry or in
the Active Directory directory service. To identify the corrupted data for
a stand-alone server,
view
the storage location in the registry.
To identify the corrupted data for enterprise
arrays, use Active Directory. In the registry, the
corrupted data appears in the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fpc\Arrays\{CurrentArrayGUID}\Publishing\Proxy-WebPub-Rules\{WebPubRuleGUID}\VendorParametersSets\{VendorParametersSetGUID}\ In Active Directory, the
corrupted data appears in
the following location: CN={VendorParametersSetGUID},CN=VendorParametersSets,CN={WebPubRuleGUID},CN=Proxy-WebPub-Rules,CN=Publishing,CN={CurrentArrayGUID},CN=Arrays,CN=Fpc,CN=System,DefaultNamingContext When
you view
the VendorParameterSetGUID key in
the registry (or
if you view the Active
Directory
location), when
you view the particular
GUID key ,
you see the following entry: "msFPCName"="{c202d356-5e93-4813-b737-b6f3e02c246c}" The
problem occurs
because
the "msFPCBlobData" entry for that particular GUID key is seen as
"empty" by the ISA Server storage management tools (the
entry contains
00 00 00 00). However,
the
entry must have
the following data: "msFPCBlobData"=hex:02,00,00,00,10,00,00,00,45,00,6e,00,61,00,62,00,6c,00,65,\
00,64,00,00,00,0b,00,00,00,10,00,00,00,4e,00,6f,00,43,00,61,00,63,00,68,00,\
65,00,00,00,0b,00,00,00 This data
is a combination of unicode strings that spells
out "Enabled" and "NoCache" and their associated values. Because
an
empty set is not valid, the
link translation load failure
occurs. Because
an
"empty" state can also be correctly interpreted as "no setting," Linktrans.dll now treats
this condition as "disabled." RESOLUTION A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2000 Service Pack
that contains this hotfix. To resolve this problem immediately, contact
Microsoft Product Support Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
25-May-2003 13:19 3.0.1200.271 34,064 Lnktrans.dll
WORKAROUNDTo work around this behavior, obtain the Linktrans fix from
the following ISAtools Web site: Run
the tool on the affected ISA Server computer (stand-alone) or on any ISA Server
computer in the affected array (enterprise). The tool locates all link
translation-related VendorParametersSets values in all Web publishing rules, and then adds the missing
entries to those
VendorParameterSets values without modifying
any other data. This script is only intended to fix the .dll
load failure problem, it does not resolve the storage corruption problem. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 10/12/2006 |
|---|
| Keywords: | kbHotfixServer kbQFE kbISAServ2000preSP2fix kbQFE kbBug kbfix KB816454 |
|---|
|