RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The Global version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
25-Mar-2003 08:40 5.0.3700.6693 225,552 Comdlg32.dll