XADM: "No Process Is on the Other End of the Pipe" Appears in the NNTP Virtual Directory Status Column (815915)


The information in this article applies to:

  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange 2000 Server

SYMPTOMS

When you point the default NNTP Virtual Server virtual directory to a new public folder tree or to a folder on the local hard disk, and then point it back to the default location, the following information may be displayed in the Status column in Exchange System Manager for that virtual directory:
No process is on the other end of the pipe.
An example of the default location might be Public Folders/Internet Newsgroups. If you restart the Exchange Information Store to resolve this issue as described in the following Microsoft Knowledge Base (KB) article, the issue is not resolved:

306929 XCON: "No Process Is on the Other End of the Pipe" Message When You Point NNTP Virtual Directory at New Public Folder Tree

CAUSE

This issue occurs when you use the Exchange System Manager utility to modify the NNTP Virtual Server's virtual directory on another Exchange 2000 Server computer. This issue occurs because when you remotely modify the NNTP Virtual Server virtual directory mapping, the public folder picker component uses the GUID of the public folder on the local computer. Because of this, an incorrect messaging database (MDB) GUID is assigned to the remote public folder. The NNTP service only works if the GUID of the MDB is from the local computer. However, the public folder picker component does not currently restrict the MDB to the destination server.

WORKAROUND

To work around this issue, re-assign the virtual directory mapping by using the Exchange System Manager utility on the computer that contains the NNTP Virtual Server:
  1. Log on to the Exchange 2000 Server computer that contains the NNTP Virtual Server whose virtual directory you want to modify.
  2. Start Exchange System Manager.
  3. If administrative groups are enabled, expand Administrative Groups, and then expand your administrative group.
  4. Expand Servers, expand the local server, expand Protocols, expand NNTP, expand Default NNTP Virtual Server, and then click Virtual Directories.
  5. In the right pane, double-click Default in the Newsgroup Subtree column.
  6. Click Contents, and then click Browse next to the Custom path box.
  7. Click the public folder that contains the newsgroup public folder, and then click OK. For example, click Internet Newsgroups under Public Folders(Servername).
  8. Click OK, click OK on the message that states that changing the directory could result in lost news content, and then click OK.
  9. If the control item in the Newsgroup Subtree has a status of "No process is on the other end of the pipe":
    1. Double-click control, and then click Contents.
    2. Note the path in the Local path box, and then click Browse.
    3. Click the same folder that you noted in the previous step.
    4. Click OK, click OK, click OK on the message that states that changing the directory could result in lost news content, and then click OK.
  10. Restart the Microsoft Exchange Information Store service:
    1. Click Start, click Run, type services.msc in the Open box, and then click OK.
    2. In the list of services, right-click Microsoft Exchange Information Store, and then click Restart.
  11. Refresh the Exchange System Manager display. To do this, press F5.
Modification Type:MinorLast Reviewed:6/13/2003
Keywords:kbprb KB815915
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