SYMPTOMS
In the Japanese-language version of Visio 2002, you may
receive an error message that is similar to the following when you use the
Refresh Model Wizard in your database model diagram:
Out
of memory
This error message may occur when:
- You click Refresh Model on the
Database menu to start the wizard.
- You specify the Visio driver and data source that you want
to connect to.
- You click Next.
After you do so, you cannot use the Refresh Model
Wizard.
RESOLUTION
A supported fix is now available
from Microsoft, but it is only intended to correct the problem described in
this article. Only apply it to systems that are experiencing this specific
problem. This fix may receive additional testing to further ensure product
quality. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Visio 2002 service pack that contains
this fix.
To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the fix. For a complete list of Microsoft
Product Support Services phone numbers and information about support costs,
visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The Japanese version of this fix has the
following file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel. :
Date Time Version Size File name
----------------------------------------------------------------------------
11-Mar-2003 03:17 5.0.2920.0 259,344 Visio2002-kb815578-jpn.exe (client)
After the hotfix is installed, the Japanese version of this fix
will have the file attributes (or later) that are listed in the following
table.
Date Time Version Size File name
-----------------------------------------------------
26-Feb-2003 20:52 10.0.2826.4 1,355,776 Meres.dll
Note Because of file dependencies, this update requires Visio 2002
SR-1.