SYMPTOMS
The MakeCab.exe utility that is included with the Microsoft Platform
Software Development Kit may lose content when you make a .cab file. The
Makecab.exe utility is located in the following folder:
Drive:\Program Files\Microsoft
SDK\Samples\SysMgmt\msi\Patching
CAUSE
The Makecab.exe utility generates a .cab file that is missing some files even though the directives (.ddf) file that is used to create the .cab file is correct. The
patchwiz object may not find the sequence number in the NewSequenceNums table when the following conditions are true:
- You create a patch by using the Patchwiz.dll.
- You use sequence numbers that are larger than 32767.
This process creates an incorrect .ddf file and an incorrect .cab file.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
835935 Release notes for Windows XP Service Pack 2
Hotfix information
A supported hotfix is
now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Only apply it to systems that are
experiencing this specific problem. This hotfix may receive additional testing.
Therefore, if you are not severely affected by this problem, we recommend that
you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English
version of this hotfix has the file attributes (or later file attributes) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file information,
it is converted to local time. To find the difference between UTC and local
time, use the
Time Zone tab in the Date and Time tool in
Control Panel.
Date Time Version Size File name
--------------------------------------------------------
04-Mar-2003 16:57 2.0.2600.1179 105,472 Patchwiz.dll