"The host record <HostName>.<DomainName>.com cannot be created. Refused" error message when you add a DNS record to an Active Directory integrated zone in Windows 2000 (815224)

SYMPTOMS

When you add a Domain Name System (DNS) record to an Active Directory integrated zone on a Microsoft Windows 2000-based computer that is configured as a DNS server, you may receive an error message that is similar to the following:

The host record HostName.DomainName.com cannot be created. Refused.

The DNS record is not added to the Active Directory integrated zone. If you add the DNS record again, and you use the same DNS record name as you used in the first attempt, the DNS record is added as you expect.

CAUSE

This problem occurs if you are not assigned the "Manage auditing and security log" user right in Group Policy on the DNS server. In this situation, the security descriptor of the DNS record is not updated correctly.

For example, this problem occurs if the following conditions are true:

You are a member of the Administrators group on a Windows 2000-based domain controller that is also configured as a DNS server.
You remove the Administrators group from the "Manage auditing and security log" user right in the Default Domain Controller Policy, and then you add a DNS record to an Active Directory integrated zone.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Windows 2000 Service Pack 3 (SP3).

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version        Size     File name
-----------------------------------------------------
07-Mar-2003  18:16  5.0.2195.6681  326,416  Dns.exe

WORKAROUND

To work around this problem, make sure that you are assigned the "Manage auditing and security log" user right in Group Policy on the DNS server. By default, members of the Administrators group are assigned the "Manage auditing and security log" user right.

To add a user to the "Manage auditing and security log" user right in Group Policy, follow these steps:

Open the appropriate Group Policy object.
In the console tree, double-click Computer Configuration, double-click Windows Settings, double-click Security Settings, double-click Local Policies, and then click User Rights Assignment.
In the details pane, double-click Manage audit and security log.
Click Add.
InSelect Users or Groups, click the name of the user who you want to add, click Add, and then click OK.
Verify that the name of the user is displayed in the Assigned To list, and then click OK.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates