RESOLUTION
Service Pack Information
This problem is corrected in Microsoft Office XP Service Pack 3
(SP3) for SharePoint Team Services.
To resolve this problem,
obtain the latest service pack for Office XP for SharePoint Team Services. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:
839025 How to obtain the latest Office XP Service Pack for SharePoint Team Services
A supported fix is
now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Apply it only to systems that are
experiencing this specific problem.
To resolve this problem, contact
Microsoft Product Support Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
The English version of this fix should have the following
file attributes or later:
Date Time Size File name
-------------------------------------------------------
22-Apr-2003 11:01 9,490,724 Fp5autlff.msp
22-Apr-2003 16:29 4,154,292 Fp5autlop.msp
After the hotfix is installed, the English version of this fix
will have the file attributes (or later) that are listed in the following
table:
Date Time Version Size File name
-------------------------------------------------------
06-Jan-2003 14:04 10.0.4803.0 137,824 Fp5amsft.dll
23-Aug-2002 17:57 10.0.4420.0 891,464 Fp5autl.dll
23-Aug-2002 17:57 10.0.4420.0 600,648 Fp5awec.dll
21-Apr-2003 16:00 10.0.5215.0 1,382,984 Fp5awel.dll
24-Oct-2002 13:44 10.0.4622.0 4,254,280 Fpeditax.dll
19-Dec-2002 17:15 10.0.4817.0 389,120 Fpmmc.dll
23-Jan-2003 08:04 10.0.4921.0 834,120 Owssvr.dll
This fix is
a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have
Office XP SP-2 installed. For additional information about Office XP SP-2,
click the following article number to see the article in the Microsoft
Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to
install this fix. For additional information about the Windows Installer
requirement for post-Office XP SP-2 fixes, click the following article number
to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0