Offline address book is downloaded when you configure Outlook 2002 for offline use (814993)


The information in this article applies to:

  • Microsoft Outlook 2002
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you initially set up your computer to work offline in Outlook, the offline address book is downloaded to your computer.

CAUSE

By default, this behavior occurs on the initial configuration for offline use because the Download offline address book option is selected.

Note Although this is the standard behavior, the fix described in this article makes it possible for you to change the Download offline address book option before you initially set up your computer for offline use in Outlook.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Part 1: Download and Install the Fix

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Global version of this fix should have the following file attributes or later: 
   Date         Time   Size       File name
   --------------------------------------------
   22-Feb-2003  04:13  2,394,168  Outlook.msp
   22-Feb-2003  05:40  5,210,692  Outlookff.msp
After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version      Size       File name
   --------------------------------------------------------
   19-Sep-2002  21:23  10.0.4517.0    105,032  Envelope.dll
   09-Jan-2003  22:31  10.0.4907.0    346,696  Exsec32.dll
   09-Aug-2002  03:22  10.0.4406.0    137,800  Impmail.dll
   24-Jan-2003  01:04  10.0.4921.0    543,304  Outlcm.dll
   21-Feb-2003  01:20  10.0.5018.0  6,314,568  Outllib.dll
   11-Oct-2002  22:14  10.0.4608.0     92,744  Outlmime.dll
   21-Feb-2003  01:20  10.0.5018.0     47,688  Outlook.exe
   08-Nov-2002  21:47  10.0.4705.0    121,416  Outlph.dll
   25-Nov-2002  18:50  10.0.4721.0     47,688  Recall.dll

Part 2: Activate the Fix

After you download and install the fix, you must create the SRSDefaultNoOABDownload value to activate the fix and instruct Outlook to either download the Offline Address Book, or not to download the Offline Address Book when you initially set up your computer for offline use in Outlook. To create the SRSDefaultNoOABDownload value:
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Click the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Preferences

  4. With the Preferences key selected, point to New on the Edit menu, and then click DWORD Value.
  5. Type SRSDefaultNoOABDownload, and then press ENTER.
  6. With SRSDefaultNoOABDownload selected, click Modify on the Edit menu.
  7. In the Value data box, type 1, and then click OK.

    Note To not allow download of the Offline Address Book, change the Value data box setting to 1. To allow download of the Offline Address Book, change the Value data box to 0.
  8. On the File menu, click Exit to quit Registry Editor.
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0


MORE INFORMATION

The Download offline address book option makes it possible for Outlook to download all or part of the Exchange address book when you are connected to the Exchange Server. To locate the Download offline address book option:
  1. On the Tools menu in Outlook, click Options.
  2. On the Mail Setup tab, click Send/Receive.
  3. With the Group Name All Accounts selected, click Edit.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbConfig kbaddressbook kbenv kbprb kbfix kbofficexppresp3fix KB814993
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