Movie Maker 2 stops responding when you try to save a large movie file (814836)
The information in this article applies to:
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
SYMPTOMSWhen you try to save a movie in Microsoft Windows Movie
Maker 2, Movie Maker 2 may stop responding (hang). You
may receive the following error message: Windows
Movie Maker cannot save the movie to the specified location. Verify that the
original source files used in your movie are still available, that the saving
location is still available, and that there is enough free disk space
available, and then try again. CAUSEThis problem may occur when the file size of the movie
exceeds the available RAM on your computer. WORKAROUNDTo work around this problem, use one or more of the
following methods. Method 1: Reduce the Size of the Movie FileTo reduce the file size of your movie, remove as many pictures and
video transition effects as you can. Method 2: Reduce the Movie Setting SizeSelect a smaller movie setting on the Movie Setting page of the
Save Movie Wizard. To do this, follow these steps:
- In Movie Maker 2, open the movie file that is causing the
problem.
- On the File menu, click Save Movie
File.
- Follow the instructions on the Save Movie
Wizard.
- On the Movie Setting page of the Save
Movie Wizard, click Other settings, and then click
High Quality Video (small).
Method 3: Increase the Size of the Paging File To change the size of the paging file, follow these steps:
- Click Start, and then click
Control Panel.
- Do one of the following:
- If Control Panel on your computer is in Classic view,
double-click System.
- If Control Panel on your computer is in Category view,
click Performance and Maintenance, and then click
System.
- In the System Properties dialog box, click
the Advanced tab.
- In the Performance pane, click
Settings.
- In the Performance Options dialog box,
click the Advanced tab.
- In the Virtual memory pane, click
Change.
- Click Custom size, and then in the
Initial size (MB) box and the Maximum size
(MB) box, type a number that is larger than the number that is
currently listed.
- In Movie Maker 2, save the movie.
Method 4: Save the Movie in Smaller Sections Save the movie in one half, or one third sections. This reduces
the complexity of the storyboard or timeline by reducing the number of
individual clips that appear on the storyboard or timeline. To save the movie
in smaller portions, follow these steps: Part 1: Remove and Save One Section of the Movie- Select a portion of the items in the storyboard or
timeline.
- On the Edit menu, click
Cut.
- On the File menu, click Save Movie
File.
Note This saves the portion of the movie that is still on the timeline
or storyboard, not the section that you cut in step 2. - In the Save Movie Wizard, follow the on-screen instructions
to complete the save process.
- In the Movie Setting dialog box of the
Save Movie Wizard, click Show more choices.
- Click Other settings, click High
video quality (large), and then click
Next.
Part 2: Import the Portion and Save the Whole Movie- When the Save Movie Wizard is complete, on the
File menu, click Import into
Collections.
- Click the file that you saved in steps 3 through 5 of Part
1, and then click Import.
- Right-click the imported file, and then click Copy.
- Click the area of the storyboard where you want to insert
the file.
- On the Edit menu, click
Paste.
- On the File menu, click Save Movie
File.
- Follow the instructions in the Save Movie Wizard.
- Click to clear the Show movie when I click
Finish dialog box, and then click Finish.
If the problem continues to occur, repeat this method to divide the
movie into smaller portions.
Method 5: Perform a clean startup in Windows XP For more
information, click the following article numbers to view the articles in the
Microsoft Knowledge Base: 310353
How to perform a clean boot in Windows XP
310560 How to troubleshoot by using the System Configuration utility in Windows XP
MORE INFORMATION If this issue continues to occur, you may have to install
additional RAM. Contact your computer manufacturer or vendor for more
information about how to install additional RAM.
Modification Type: | Major | Last Reviewed: | 9/14/2006 |
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Keywords: | kbBug KB814836 |
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