Recipient Update Service Does Not Stamp New Primary SMTP Addresses for Mailboxes That Are Replicated by an Interorganizational User Connection Agreement (814805)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Server SP1
  • Microsoft Exchange 2000 Server SP2
  • Microsoft Exchange 2000 Server SP3

SYMPTOMS

When you create an interorganizational (between organizations) connection agreement that replicates users from a Microsoft Exchange Server 5.5 organization to the Microsoft Active Directory directory service as disabled users, the proxy addresses are also replicated to Active Directory. The Internet mail reply address becomes the primary Simple Mail Transfer Protocol (SMTP) address. The Internet mail reply address is not changed even if there is a matching recipient policy that contains a different primary SMTP address.

WORKAROUND

To work around the problem, manually modify the primary SMTP address by using the Active Directory Users and Computers snap-in. Or, delete the proxyAddress attribute or the targetAddress attribute of the disabled user object, and then rebuild the Recipient Update Service so the addresses are stamped automatically.

STATUS

This behavior is by design. The behavior occurs because these user objects represent foreign mail objects. Local proxies have no meaning for the user objects.

MORE INFORMATION

Steps to Reproduce the Behavior

  1. Verify that you have both an Exchange 5.5 organization and an Exchange 2000 organization.
  2. Install an Active Directory Connector (ADC).
  3. Create an interorganizational connection agreement so that Exchange 5.5 users are replicated to Active Directory as disabled users.
The following example illustrates the behavior that is described in this article:

A user has the following SMTP addresses in the Exchange 5.5 directory:
  • user@test1.com (this is the reply address)
  • user@test2.com
  • user@test3.com
The following SMTP addresses are defined in the recipient policy:
  • @contoso-a.com (this is the primary address)
  • @contoso-b.com
  • @contoso-c.com
  • @contoso-d.com
  • @contoso-e.com
When the ADC replicates the user, it creates the following proxy addresses in Active Directory:
  • user@test1.com (this is the primary address)
  • user@test2.com
  • user@test3.com
After the Recipient Update Service has applied the policy, the disabled user object has the following proxy addresses:
  • user@test1.com (this is the primary address)
  • user@test2.com
  • user@test3.com
  • user@contoso-b.com
  • user@contoso-c.com
  • user@contoso-d.com
  • user@contoso-e.com
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB814805
©2004 Microsoft Corporation. All rights reserved.