PRB: Clicking USB mouse while going into standby may prevent mouse from waking system (814755)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP Professional x64 Edition

SYMPTOMS

While the system is entering a standby (or suspended) state, if you click the USB mouse before the standby process is completed, the USB mouse or USB keyboard (or both) may not wake the computer.

WORKAROUND

To work around this problem, avoid clicking the mouse while the system is entering a standby (or suspended) state. If you click the mouse while the system in going into standby, press the power button to wake the computer.

STATUS

Microsoft is researching this problem and will post more information in this article when the information becomes available.

Modification Type:MajorLast Reviewed:4/20/2005
Keywords:kbprb KB814755