PRB: Analysis Services 2000 Service Pack 3 Setup Is Not Successful Because the RootDir Value Is Missing (814462)


The information in this article applies to:

  • Microsoft SQL Server 2000 Analysis Services SP3
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to install Analysis Services 2000 Service Pack 3 (SP3), Setup may fail and you receive one of the following error messages:
An error occurred during the move data process: -145
-Or-
Not enough disk space on target drive while attempting to copy files.

To continue, first free disk space on the target drive and then click OK.

CAUSE

This issue occurs because the RootDir registry key value is either not set or it does not exist in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLAP Server\Uninstall Info registry key. During the Analysis Services 2000 SP3 installation, the installer searches for the RootDir registry key value, and the installation fails when it does not find it.

WORKAROUND

To work around this issue, create and set the value of RootDir registry key value:
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. On the Start menu, click Run.
  2. Type regedit, and then click OK.
  3. In the Registry Editor, locate the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLAP Server\Uninstall Info

  4. If the RootDir registry key value does not exist, create a new value named RootDir:
    1. On the Edit menu, click New, and then point to String Value.
    2. Right-click the new value, click Rename, and then type RootDir.
  5. Double-click the RootDir value.
  6. In the Edit String dialog box, in Value data text box, type the path where you installed Analysis Server (for example, c:\Program Files\Microsoft Analysis Services), and then click OK.
  7. Quit Registry Editor.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 INF: How to Obtain the Latest SQL Server 2000 Service Pack

Modification Type:MinorLast Reviewed:4/30/2003
Keywords:kbRegistry kberrmsg kbprb KB814462 kbAudDeveloper
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