Error Message: The Requested Property Value Is Empty (0x80094004) (814434)


The information in this article applies to:

  • Microsoft Application Center 2000
  • Microsoft Application Center 2000 SP1
  • Microsoft Application Center 2000 SP2

SYMPTOMS

When you try to view the properties of the Events node in the Microsoft Application Center 2000 Microsoft Management Console (MMC), you receive the following error message:

A request to read or write properties was unsuccessful. Click cancel to close the properties dialog box.
The requested property value is empty (0x80094004)
A DBMon trace of the problem shows the following:

1064: 3188, AsaiRoot, appsrvobjimpl.cpp, (1403), [14:54:58] [0x80094004] CAppSrvObjImpl::get_Values failed on AssignOut ACSEventLogFilter
2092: 848, ACSnap.dll, acclientasai.cpp, (458), [14:54:58] [0x80094004] CAcClientASAI::GetProperties failed on IAppCenterObj::get_Values
2092: 848, ACSnap.dll, asairequest.cpp, (554), [14:54:58] [0x80094004] CAsaiRequest::Execute - get values Objects/Cluster/Objects Events
2092: 2056, ACSnap.dll, pgacpage.cpp, (402), [14:54:58] [0x80094004] OnPropRequestNotify: CAsaiRequest::GetResult

CAUSE

This problem may occur if the Application Center log consumer COM+ application is either missing or corrupt.

RESOLUTION

To resolve the problem, re-create the Application Center log consumer application. If the application is still present in Component Services, remove and then re-create the application.

To remove the Application Center log consumer application, follow these steps:
  1. Click Start, and then click Programs.
  2. Select Administrative Tools
  3. Click Component Services.
  4. Expand Component Services, expand Computers , expand My Computer, and then expand COM+ Applications.
  5. Right-click AC Log Consumer, and then click Properties.
  6. Click the Advanced tab.
  7. Click to clear the Disable Deletion check box, and then click OK.
  8. Right-click AC Log Consumer, and then click Delete.
  9. When you receive the Confirm Item Delete dialog box, click Yes.
  10. Refresh Component Services to confirm that AC Log Consumer has been removed.
After you remove the Application Center log consumer application from Component Services, re-create it:
  1. Click Start, and then click Run.
  2. In the Open box, type cmd.
  3. At the command prompt, change to the Application Center 2000 installation folder. By default, this is C:\Program Files\Microsoft Application Center.
  4. At the command prompt, type the following, and then click OK:

    lcsetup.exe -uninstall

  5. At the command prompt, type the following, and then click OK:

    lcsetup.exe -install logcons.dll

  6. Open Component Services.
  7. Refresh the list of Microsoft COM+ applications, and confirm that AC Log Consumer is again listed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

When the properties of the Events node in Application Center 2000 are opened, the Application Center Log Consumer application is queried for information. The query is not successful if the application is either missing or corrupted, and the you cannot see or reset the properties of the Events node.
Modification Type:MajorLast Reviewed:7/8/2004
Keywords:kbprb KB814434
©2004 Microsoft Corporation. All rights reserved.