SYMPTOMS
If you add more than 500 Global Address Lists (GALs) at one
time when you are creating an Offline Address list (OAL) from a collection of
GALs, Exchange System Manager may generate a Dr. Watson error message, and you
may receive the following error message:
Exception
0xc00000fd occurred 0x71d91fb7 in mmc.exe
Microsoft visual C++ runtime
library popup - runtime error mmc.exe r6025
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The Global version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------
16-Dec-2002 14:27 5.3.12.0 87,040 Spuninst.exe
WORKAROUND
To work around this issue, remove the GAL from the OAL.
For additional information about how to use and create an OAL,
click the following article numbers to view the articles in the Microsoft
Knowledge Base:
252044
XADM: Unwanted Global Address Lists Must Be Removed When Creating a
New
311742 XADM: Troubleshooting the Exchange 2000 Offline Address List
321723 XADM: How to Create an Address List Based on the Group Membership of